Description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Houston North Greenspoint

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Houston North Greenspoint is a state-of-the-art, full-service location designed to serve the greater Greenspoint area. Its proximity to local businesses and public transportation has created a location ideal for working and non-traditional students. The facility offers a selection of day, evening and weekend credit courses, including university-transfer courses, certificates, computer/office skills, and developmental studies.

Location address is 250 N. Sam Houston Pkwy E., Houston, TX 77060.

Job Description

PURPOSE AND SCOPE:

The Specialist III, AEL Support (Grant) provides assistance to program staff across several grant processes to include test proctoring, initial advising for students on Adult Education and Literacy (AEL) grant-funded programs or certificates, and assistance in organizing and correcting grant files. Assists as needed to register students in all grant-funded Adult Education classes. Supports other staff by performing task-oriented duties while providing clerical, analytical, administrative, and operational support under general supervision. Work is primarily at the assigned location, but hours could split due to the needs of the grant between LSC-Houston North Greenspoint, LSC- University Center Montgomery and other LSC campuses and off-site community partner locations where AEL classes are offered.

This is a temporary, grant-funded position. Continuation of the position from one academic year to the next is dependent upon continued grant funding. Professional Development for TWC, HGAC and LSCS is required by the deadline.

ESSENTIAL JOB FUNCTIONS:

1. Proctors student pre-program and post-course placement testing
2. Welcomes, greets and provides general support to all AEL prospective students and visitors in a polite and professional manner
3. Advises visitors on available and upcoming orientation and testing session dates and provides detail on eligibility requirements per AEL program
4. Answers multiple phone lines, takes messages, and/or transfers callers; records messages from voicemail and returns phone calls in a timely manner
5. Registers and drops students for AEL classes including High School Equivalency or GED, English as a Second Language, Workforce Education and Training Certificates and Developmental Education
6. Provides students with information and proper referrals to available resources and services on campus
7. Manages and replies to departmental communications in a timely manner
8. Collects and processes necessary documents required to enroll students in AEL High School Equivalency or GED preparation classes; provides students with oral and written instructions to take the TABE or tests of Adult Basic Education exam
9. Provides support to managers and all other AEL staff to ensure efficient operations
10. Contacts students, instructors and staff regarding class cancellations or postponement
11. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects
• Ability to document expenses

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• Some evenings and weekends may be required

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 3 years of experience, or an equivalent combination of education and experience
• Bilingual (English/Spanish)

PREFERREDQUALIFICATIONS:

• Associate degree or higher

Salary

Hourly Pay Rate is $15.60

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Special Instructions

Go to the Job Search page, click on My Activities at the top of the page. Under My Cover Letters and Attachments you will click on Add Attachment. Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.